At LuckyTaj, we are committed to promoting responsible gaming to ensure that our players have a safe and enjoyable experience. We believe that gaming should be an engaging and fun activity, not a source of stress or harm. As part of this commitment, we provide tools and resources to help you manage your gaming habits responsibly.
We offer you the ability to set personal limits on your gaming activity to help manage your spending and time on our platform. You can:
1. To set any of these limits or to request a self-exclusion, please log in to your LuckyTaj account and visit the Responsible Gaming section, or contact our customer support team via email at [email protected]. Our support team is available to guide you through the process and ensure that your preferences are implemented promptly.
2. Once a limit is set, it will take immediate effect and cannot be altered until the designated period has elapsed. If you choose self-exclusion, your account will be suspended, and you will be unable to access it until the exclusion period ends.
Self-exclusion is a powerful tool if you feel the need to take a break from gaming. You can choose to exclude yourself for a short-term break or for an indefinite period. During self-exclusion, you will not be able to log in to your account, and we will ensure that you do not receive any promotional materials from us. Your account will be reactivated only upon your request after the self-exclusion period has passed.
If you need further assistance or advice on managing your gaming habits, our support team is always here to help. Additionally, we encourage you to seek support from independent organizations dedicated to providing help and guidance to individuals experiencing gaming-related challenges. Your well-being is our priority, and we are committed to ensuring that your gaming experience remains positive and controlled.